WinSession Logger 3.7.3 - User Guide and FAQ

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Frequently Asked Questions - WinSession Logger

1. When i try to install WinSession Logger my antivirus says that contains a virus, it's posible that?
   WinSession Logger doesn't have any virus, some antivirus are detecting like a virus because is included a third part library. Commercial software can't contain real virus; If you are heasitang don't install the software.
   
   
2. I want to install WinSession Logger without the UnInstaller option in my panel control, but how to uninstall WinSession Logger. How can I go about doing this?
   It's very easy, first make your installation was done and remove The uninstaller information from your Control panel doing this:
   
   Inside of WinSession Logger main interface Open Setup Miscellaneous "Remove uninstall" (Click it).
   
   If you want to remove the uninstaller, help file, etc. from your disk then locate the file unins000.exe,etc. using Windows Explorer from Microsoft and delete them manually. To ensure the files are completely deleted, we recommend to make sure WinSession Logger is not running.
   
   
3. Which Instant Message Platforms does WinSession Logger support?
   Currently WinSession Logger records from any MSN Messenger, because uses a packet sniffer, WinPcap, In the future it will probable support more.
   
   
4. I am not receiving the WinSession Logger logs via e-mail. What's wrong?
   If you are not receiving your e-mail delivery logs, your destination e-mail could be wrong, remember that e-mail delivery of WinSession Logger is faster than using an external SMTP e-mail server, because WinSession Logger includes an e-mail server; you should have enough bandwidth for e-mail delivery (64Kbps are enough), check for others applications that could be blocking port 25 or firewalls and if the problem persists, you may need to consult your system administrator .
   
   Tip: You can send your logs to an Hotmail, Yahoo or other e-mail account; the most important address is the destination e-mail. Note: To find out exactly what is going wrong and why you are not receiving e-mail delivery logs, perform a Test E-mail Delivery. If the test e-mail fails, you can view the exact error of what is going on and how to fix it! Opening a special log file after you run the test.