CDBurnerXP 4.0 - User Guide and FAQ

Frequently Asked Questions - CDBurnerXP

1. I get an error at startup, what can I do?
   If you are using the Comodo Personal Firewall, try uninstalling it. And make sure that you are using the latest version of CDBurnerXP.
   
   
2. What is important when installing CDBurnerXP?
   The only thing you have to do is to install it with administrative rights, otherwise setup will not finish successfully. It is recommended to uninstall any previous version of CDBurnerXP, although this is not required since version 3.0.
   
   
3. Help!!! My data is lost!!
   Occasionally (not neccessarily related to CDBurnerXP) data on a disc disappears after burning, or maybe your disc got damaged. In those cases you can almost certainly recover your data with ISOBuster.
   
   
4. Where can I download music? I want my money back!
   First of all you will never ever get your money back. CDBurnerXP is freeware and thus we don't charge any money for it. All those people who know that CDBurnerXP is freeware will probably be a little confused now but there really are people who buy CDBurnerXP from some fake sites. Secondly, we don't offer any music downloads. If you want to burn audio-CDs with music, buy it.
   
   
5. Are there any conflicts with other programs?
   The Comodo Personal Firewall is known to cause problems. Also, to ensure that everything works properly, do not use 2 burning programs at the same time (that doesn't mean you cannot have 2 or more buring programs installed).
   
   
6. Why does the burned DVD not work in my DVD Player?
   You have to burn a Video-DVD using the UDF file format which is only supported by CDBurnerXP 4.0 and higher (File → DVD Video layout).
   
   
7. I erased my disc, but the contents are still there?
   Windows sometimes agressively caches data on a disc, so the Windows Explorer shows files which do not exist anymore. Try to eject and insert the disc, or if that does not help, put the disc into a different device.
   
   
8. Do I need admin rights to use CDBurnerXP?
   No. During setup you can enable the option to allow non-admin users to burn CDs.
   
   
9. Can I burn files larger than 4GB?
   Yes, if you use the UDF file system.