Modem Spy 3.5.1 - User Guide and FAQ

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Modem Spy can do these for you:

• Automatically record all telephone calls
• Record voice messages from microphone like Dictaphone
• Voice Activated Recording option available
• Playback recorded conversations via telephone line or computer speakers
• Built-in automatic gain control software
• One click Email sending with WAV or MP3 file attached
• Detect and log Caller ID information
• Access stored phone calls over Local Area Network (LAN)
• Optional caller ID pop up window on all computers connected to LAN
• Optional remote party notification before recording
• There is Super Spy option for stealth recording
• Optional answering machine mode
• Recording from data modem is possible (you will need to physically connect your modem and sound card)

Frequently Asked Questions - Modem Spy

1. What is AGC?
   AGC means automatic gain control. When enabled, it allows to increase sound volume.
   
   
2. How to run program automatically each time I run Windows?
   It's easy. Just do not close program when you reboot/turn off your computer.
   
   
3. Do you plan to add answering machine mode to Modem Spy?
   It's already done. You should use Notify remote party about recording option in order to specify your greeting message and enable answer a call in NNN seconds option.
   
   
4. Modem Spy records incoming calls automatically, but does not record outbound calls.
   Modem Spy v2.4 and higher: Select File / Preferences menu item, select Hardware tab, press Setup button and disable dialtone waiting for your modem.
   
   Modem Spy v2.3 and lower: Press Setup button at Modem Spy's main screen button and disable dialtone waiting for your modem.
   
   
5. I can record calls manually, but Modem Spy does not record incoming calls automatically.
   There is a bug in Modem Spy versions 1.7 and earlier. Solution: Keep caller ID window for NN seconds setting must be greater than Answer a call in NN seconds.
   
   Also, check out if another application do not use modem at the moment. Modem Spy verion 2.0 beta 3 and later will show Call was accepred by another application status message to notify you about this problem. Automatic recording is not possible when that application is running.
   
   
6. There is a small click before recording. How to get rid of it?
   Unfortunately, this is hardware problem. So, it can not be managed within software. You may try to replace your modem with another one.
   
   
7. The recording has a lot of static. How to fix it?
   You will need to install special filter for your modem if you are using DSL. It should come with your DSL modem.
   
   
8. Do I need to keep computer on all the time?
   Yes, because Modem Spy is software. It can not be run on computer that is turned off. It even can not be run without computer.