PrintPunk 1.1.4 - User Guide and FAQ

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Q: How do I use PrintPunk?

A: See the PrintPunk Tutorial.



Q: How do I get Technical Support?

A: Please use our support form to contact us.



Q: I have installed PrintPunk but the toolbar does not appear!

A: Check to see if the toolbar is appearing on the right hand side of an existing toolbar. Once you have spotted it, try to move it to a better position. If you can not drag and drop the toolbar, check if the "Lock Toolbars" option is set in the "View -> Toolbars" menu.
An alternative way to toggle the toolbar is to go to the "View" menu select "Toolbars".
You should now see a menu with a list of currently installed toolbars. Select PrintPunk and the PrintPunk toolbar should either appear or dissappear. You should also check is if "Enable Third Party Browser Extensions" is checked in the advanced internet settings.
Open Internet Explorer and go to the Tools menu, select Internet Options. You will see the internet options dialog box. Select the Advanced tab. Here you will see many options for Internet Explorer. Under the "Browsing" category you should find the "Enable third-party browser extensions" option. Turn it on and restart the browser.
Also check for malicious software that may be installed on your computer - this software is often bundled with other free downloads without your knowledge. Once this software is installed on your computer, it can hide or disable PrintPunk.
You can download software to detect and remove malicious applications from your computer. We've suggested some well-known applications below. These programs can remove the most common malicious applications, though our users report that you may need to try more than one and having the latest versions is important. Please note that JafaSoft has no connection with these companies and can't comment on their effectiveness.
Lavasoft Ad-Aware: http://www.lavasoft.de/support/download/http://www.lavasoft.de/support/download/ Spybot Search and Destroy: http://www.safer-networking.org/en/download/index.htmlhttp://www.safer-networking.org/en/download/index.html
If you are still having problems, feel free to contact us using our support formsupport form. .



Q: I have purchased PrintPunk, how to I receive the product?

A: Please download downloadand install the trial version. You should have received an email that contains a keycode that you can use to turn the trial version into the full version. If you have not received an email please contact us using our support formsupport form.




Q: How do I enter my registration keycode?

A: To enter the keycode you need to press the PrintPunk button, and click on About... at the bottom of the menu. When the About box appears click on the Enter Registration Code button. Enter your keycode into the box exactly as sent to you. You do not have to type the keycode in, you may select (highlight) the keycode with the mouse (by clicking and holding the left mouse button down and then dragging the mouse over the keycode). Once it is selected you may copy it by typing Ctrl-C (copy) and then clicking on the registration code field and pressing Ctrl-V (paste). .

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