Solid Converter PDF 3.0 - User Guide and FAQ

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• You did not choose to Enable Macros when you were installing the program. To correct that problem, you must reinstall Solid Converter PDF. See the Adding Solid Converter PDF to Word tip for more information.
  
• Your Word SolidConverter template may have been disabled. To reinstate it: Open Word.
  

1. Under the Tools menu, click on "Templates and Add-Ins".
   
2. Click the Templates tab.
   
3. Under "Global templates and add-ins", you should see SolidConverterPDF.dot. If you do not:
   
   • Click Add.
     
   • Find the template and make sure it it selected. (In Windows XP it will probably be at C:\Documents and Settings\[username]\Application Data\Microsoft\Word\STARTUP\SolidConverterPDF.dot where username is your user name on your computer).
     
   • Click OK.
     
   • Ensure the template is checked.
     
4. Click OK.
   
5. Restart Word.
   
   

Frequently Asked Questions - Solid Converter PDF

1. What are PDF Files?
   Files with the extension .pdf are in Portable Document Format. This format, developed by Adobe Systems, Inc., is commonly used to make documents and maps available online. This format retains the original document formatting for both viewing and printing on a variety of platforms.
   
   
2. What is Adobe (Acrobat) Reader?
   Adobe Reader can be used to read Adobe Portable Document Format (PDF) files on major hardware and operating system platforms. Acrobat Reader 7.0 is the newest version of the Adobe Reader software.
   
   
3. Solid Converter PDF converts from PDF to Word. Does it also convert from Word to PDF?
   Yes. When you install Solid Converter PDF you have the option of installing our Microsoft Word plug-in. After this plug-in is installed, you can create PDFs from Word documents by either clicking a Create PDF button on the toolbar or selecting Create PDF from the File menu.
   
   
4. What does Solid Converter PDF do if the PDF file is password-protected?
   In order to convert the PDF file to a Word document, you must have the password. If you are being prompted to enter a password while converting, the creator of the file has restricted printing, copying, and/or editing of the PDF by using security settings. We honor all security settings in PDF files in accordance with our license agreement with Adobe.
   
   
5. Does Solid Converter PDF make changes to my PDF file during the conversion process?
   No, Solid Converter PDF will not modify your PDF file. Solid Converter PDF will try to maintain the layout of the PDF file (depending upon your conversion option choices). However, there can be slight differences in font types and font sizes that are supported in PDF but not supported or available in the program to which you are trying to convert the file.
   
   
6. Do I need Adobe? Acrobat? or Adobe? Reader? to use Solid Converter PDF?
   No. However, to view or download PDF files you must have Adobe Reader installed on your computer. The program is free, and can be downloaded online.