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VSO PhotoDVD 2.3.7 - User Guide and FAQ
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Frequently Asked Questions - VSO PhotoDVD
- I get the error "Patin Couffin not present or up to date" or "Can't connect to hardware access layer" when using a product. How can I fix it?
Click Start>Programs>VSO>Drivers and click on Remove, then reboot your computer. Now do the same but click on install and reboot again. Or you can simply re-install the dvd copy software.
- You say I can only put 4.37 GB of data on a DVD, so how do I put larger movies on a disc?
Either you transcode the DVD to reduce its size or you use a Double Layer media, which holds 8.5GB, if your writer supports that.
- What image formats it supports?
JPG, GIF, BMP, ANI, PCX, EMF, WMF, and more...
- My files to burn are 4.38 GB big (or bigger) and I am using a 4.7 GB DVD disc, why won't it fit on the media?
A 4.7 GB disc will only hold 4.37 GB of data, the computer sees 1 GB as 1,073,741,824 bytes.
The disc manufactures see 1 GB as 1,000,000,000 bytes. So for them a 4.7GB DVD disc holds 4,700,000,000 bytes. That divided by 1,073,714,824 (a real GB) makes 4.37 GB of real data storage.
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