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AwaitingReply 1.0.1 - User Guide and FAQ

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General Settings
Send a message after X days This is the number of days you want to wait after the sent date before you are given the option of following up on an email.

Ignore messages sent after X days This is the maximum number of days you're willing to consider sending a reminder before you write the message off as one that will never receive a reply.

Registration KeyThis is the key you receive for registering your trial version of AwaitingReply. You will want to copy the key from your registration email, and paste it into this field.

Registering is easy, and it supports the hard work put into this program. Click here to register your copy of AwaitingReply.

Subject Prefix Only available to registered users
Once you've registered, you're able to change the default subject prefix. This is placed before the subject on all your reminder emails. The default is "[Awaiting Reply]". Body Suffix Only available to registered users
Once you've registered, you're able to change the default body suffix. At the bottom of the body of your reminder email, the contents of this field are inserted. The default is a promotional message for your trial copy of AwaitingReply.

Server Settings
Email Address This is the address from which your email is sent. If you've registered, be sure that this is exactly what you provided when you registered.

IMAP Server NameYour IMAP server is provided to you by your internet service provider (ISP) or IT department. It is often of the form mail.company.com, and is also sometimes called your "incoming mail server."

IMAP Server PortTypically 143 for unsecured connections, and 993 for secured connections.

IMAP Server Uses SSLCheck this box if your server requires a "secure" or "SSL" connection. If you have a choice, check this box to secure your communications with your mail server.

IMAP UsernameThis is the user name you use to log in to your IMAP server. If your email address is jsmith@company.com, it is common for your user name to be either jsmith or the whole email address jsmith@company.com

IMAP PasswordThis is the password you use to log in to your IMAP server. Note that this may not be the same SMTP password. SMTP Server NameYour SMTP server is usually provided to you by your ISP. It is common for your mail server to have the form smtp.isp.net . This is also referred to as the "outgoing mail server."

SMTP Server Port Your SMTP server port is usually 25 for connections with none as the security method, and 587 for connections with TLS or SSL security methods. SMTP AuthenticationYour SMTP server may require that you log in. If so, select the Use Authentication button, and enter in your username and password for that server. It is often the case that your SMTP username and password are the same as your IMAP username and password.

SMTP Security Method SMTP servers often employ a form of encryption to secure their communications. If your server requires encryption, select TLS. SSL is an older form of encryption. If your server does not allow encryption, select None Inbox Path This is the location on your IMAP server where your incoming mail is stored. It is almost always "Inbox"

Sent Box PathThis is the location on your IMAP server where the messages you've sent are stored. It is often "Sent", "Inbox/Sent", or "Inbox.Sent".

Usage
1. Configure the program to connect to your mail server using the information you've obtained from your ISP or company IT department.
2. Click on the "Check Replies" button. AwaitingReply will contact your mail server and search for messages you've sent which have not yet received replies.
3. At the Select Messages window, check which messages for which you'd like to send followups. If you don't remember a message, double click it to see the contents of that message.
4. After you've selected the messages you'd like to followup up on, click the "Send Followups" button. AwaitingReply will send a gentle reminder to the recipients of all your original messages which you've selected.
5. Lay back and enjoy the fact that you are maximizing your email efforts.

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