BusinessMail Email Server + Anti Spam System 4.60 - User Guide and FAQ

Frequently Asked Questions - BusinessMail Email Server + Anti Spam System

1. The BusinessMail SMTP server reports that it cannot run as another application is using port 25 ?
   
   This is usually seen on Windows 2000 systems, and is due to the fact that for some reason, Microsoft install and run an SMTP server when this operating system is installed.
   
   You are highly unlikely to require the Microsoft SMTP server, so all you need to do is go to Services, and disable it permanently by switching it to manual load only.
   
   Alternatively, you can change the port used by the BusinessMail SMTP server to any other unused port, but must then remember to change the port used to send mail messages to BusinessMail in all of your email clients as well.
   
   Using either of the above solutions will allow the BusinessMail SMTP server to load correctly.
   
   
2. Why does BusinessMail have to be installed on NT based systems (NT4/2000/XP) with system administrator rights ?
   
   This is due to the security system built in to NT based versions of Windows by Microsoft. Once you have installed BusinessMail mail server, you can still run it when logged in as a user without administrator rights, but you are not allowed to access the configuration or close the server down.
   This is standard for NT based applications.
   
   
3. BusinessMail seems to use the processor every few seconds - why is that and can we stop it ?
   
   This is because the BusinessMail mail server is a fully multi threaded application, and performs a series of background maintenance tasks on a scheduled basis every few seconds. That period is use configurable from the Configure - Utilities & advanced settings - Processing tab.
   
   The most processor intensive operation other than when it is processing messages of course, is when BusinessMail is checking and updating the main status panel as it has to actually count the contents of all the mailboxes each time it performs this task.
   
   To reduce this activity significantly, all you need to do is have only the activity log visible until you want to see the status information. This automatically stops BusinessMail from performing this process until you choose to re-display the status panel.