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eMail Bounce Handler 3.0.2 - User Guide and FAQ

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Getting Started

Launch eMail Bounce Handler. An untitled document is created. This document is made of 4 tab panels labeled Bounces, Settings, Rules and Log. Use the Dredge button or the 'File | Dredge' menu to process local files or the clipboard. In order to process remote mailboxes go to the settings panel, enter you server settings and press the Start button.

eMail Bounce Handler checks each available message from the given source using all active rules. If one or more rules are met, the message is processed, the email address is extracted and added to the bounce list. If the address is new, a new entry is created. If the address already exists, the count column (on the right) is incremented. If that count reaches a selected threshold the address is checked for exportation. That means the address will be exported when saving results. You can of course ignore that threshold and use the selector pull-down menu on the top left of the list.

The list is made of 5 columns:

Type: Soft or Hard. A Soft bounce is caused by a temporary situation, address may be valid. A Hard bounce is an error, address is dead.
E-mail Address: The email address in question.
Bounce Reason: The reason why a bounce message was produced following RFC-3463 and RFC-3464.
Date: Date of the very last bounce.
Count: How many time messages sent to that address has bounced.

In addition the Type column includes a check box. That check box marks an address for exportation. Only checked entries are exported. Usually you will let eMail Bounce Handler check entries automatically using the current threshold. Note that Hard bounces are fatal errors thus the check box is automatically checked. Soft bounces are generally produced by a temporary condition however if the messages sent to an address cause too many soft bounces we consider it as a fatal error so as soon the threshold is reached the entry is automatically checked.

Toolbar buttons are self-explanatory:

Start: Connect to remote server using current settings.
Stop: Interrupt the process.
Reset: Set internal pointer to 0 in order to process a mailbox ignoring any previously saved pointer.
Dredge: Process messages from local sources, Text files and the Clipboard
Save List: Export bounce list to a file.
Find: Look for an email address in the list.
Print: Print the bounce list
Preferences: Open the preferences.

Settings

Go to the "Settings" panel and create a POP, APOP or IMAP account. Enter your:

- Host address: The address of the incoming mail server associated to your account.
- Type: The type of server, POP, APOP or IMAP.
- Security: The security level. Note that the server has to support that security level as well.
- User ID: The User ID to be used when authenticating with the server.
- Password: The Password to be used when authenticating with the server.
- Mailbox: The mailbox to process (IMAP only).

Note that you can create as many accounts as necessary using the account pull-down menu.

- Check 'Check for new bounces every' to set a repeating scheduled connection from 1 to 60 minutes.

- Check 'Skip messages greater than' to set a message size threshold. Messages bigger than given value in bytes will be discarded.

- Check 'Remove bounces from server' in order to remove bounces from your server once processed.

- Check 'Mark E-mails for deletion when more than' to set bounce threshold in order to auto-check extracted addresses for exportation.

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