East Tec DisposeSecure 2007 - User Guide and FAQ

Frequently Asked Questions - East Tec DisposeSecure

1. On how many computers can I use East-Tec DisposeSecure?
   You can use East-Tec DisposeSecure on as many computers as you need to, according to the number of sanitizations (uses) you have purchased. With East-Tec DisposeSecure you can create multiple bootable devices, such as floppy disks or CD/DVD disc, and use them to run DisposeSecure and wipe information on any machine you might need it.
   
   
2. Can East-Tec DisposeSecure create several bootable devices at once?
   East-Tec DisposeSecure can create multiple bootable devices at one time, but not at the same time. The boot devices will be created in one process, but one after the other.
   
   
3. What happens if I insert a bad floppy disk? Do I lose my sanitizations?
   If you happen to insert a damaged floppy disk, in order to create a DisposeSecure boot disk, you will not lose any sanitizations. At the creation stage, every disk is checked before activating its sanitizations. A message will appear informing you that you have inserted a bad disk, and asking you to enter another one.
   
   
4. What steps do I need to follow in order to create a bootable CD/DVD from an ISO image file?
   1. Open our East-Tec DisposeSecure 2006.
   2. Select "Create bootable DisposeSecure floppy/CD/DVD" > Next.
   3. In the "What do you want to create?" window > "Disk Type", select "Image recorder (Save CD image as ISO file)"
   4. Then, you need to select a location for the image file on your hard disk.
   5. In the end, please go to that location where you saved the .ISO file and burn this image on the CD using software that allows you to write or create bootable CDs.
   
   
5. Please let me know what steps I need to follow after sanitizing my hard drive.
   After sanitizing your hard drive with DisposeSecure, it will be like a new (unpartitioned and unformatted) hard drive. To be able to use your hard drive again, you must create one or more partitions and then format each partition you have created (newer operating systems like Windows XP will do this automatically for you, when you install them).
   
   
6. Can I run DisposeSecure on my Macintosh computer? Also, let me know if there is any way it could work on a Sun or HP-UX system?
   East-Tec DisposeSecure works with any computer where you can boot a DOS operating system from a bootable disk, regardless of the operating system installed on that computer.
   
   So, if your Macintosh and Sun computers meet the condition above (be able to boot from a bootable disk containing DOS), then DisposeSecure will also work with them.
   
   
7. How can I make my computer boot from a floppy/CD/DVD?
   In the BIOS of your computer, search for an option that mentions about the "Boot sequence" and make the boot sequence start with "A" (for the floppy drive), or "D" for the CD-ROM drive (you may have another drive letter assigned to the CD-ROM drive). An example of a valid boot sequence is "A, C, CD-ROM". Any boot sequence starting with A (or floppy) or CD-ROM is valid.
   
   Save the changes you have made in the BIOS and restart the computer with the floppy disk/CD/DVD inside. Now the computer should start from the floppy disk/CD/DVD disk (that contains DisposeSecure).
   
   
8. Do you provide a suitable automated report for the destruction process. (ie certificate of destruction?)
   East-Tec DisposeSecure provides an option for generating a log (report) file of the sanitizing process. DisposeSecure can generate a sanitizing log (report) for each drive that is sanitized. The log will contain information about the drive, the time and date of sanitizing, any errors that occur while sanitizing, etc. Log files are saved in the root directory of floppy disk where DisposeSecure is installed (or another disk you choose for saving the log file to), and they can also be sent to a printer.
   
   There is also an option for creating the log file using the Department of Defense style. If this option is selected, the DisposeSecure will also log extra information required by U.S. Dep. of Defense standards (such as the name of the person performing the sanitizing). The log file will also contain the exact contents of any sector that could not been sanitized. This helps the user determine if the data that remained on disk is too sensitive to permit the release of the media.