R-Drive Image 3.0 - User Guide and FAQ

Frequently Asked Questions - R-Drive Image

1. I created an image of the hard drive. It stops at about 4Gb. Why?
   You have likely created the image on the FAT32 file system which has a 4Gb file size limitation. Therefore larger files can not be created there. If this is the case, we would suggest that you either use NTFS (through network or attaching the drive to a Windows NT/2000/XP/2003 box if you are running Windows 9x/ME) or split your drive into regions each less than 4Gb, create their images and make virtual volume set afterwards if you need to recover files from there.
   
   
2. From which drives will R-Drive Image utilities recover files?
   Under Windows NT, Windows 2000, or Windows XP operating systems R-Studio will recover files from all physical and logical drives, which are visible by OS. Under Windows 95, Windows 98 or Windows ME R-Studio will recover files from all logical drives visible by OS and from all physical drives, which are correctly accessible by Windows protected mode I/O subsystem. R-Studio network edition will also recover files from drives of remote computers if they are running R-Studio Agent or R-Studio Agent Emergency
   
   
3. What is the best way to recover files from hard drive with bad sectors?
   To get the best result, choose Create Image File command from Drive menu (or context menu) to copy the damaged data to another hard drive. You can create the Image of segments of the partition, Image of the whole partition, or even Image of the full hard drive.
   To adjust the number of attempts to read bad sectors, use I/O Tries in Drive Control properties. After the Image is created, you can open the Image using Open Image File command, and work with it as with original drive.
   
   
4. I emptied the Recycle Bin. Can I still recover deleted files?
   When the file is deleted into Recycle Bin it is not actually deleted. It is just moved to \Recycler (or \Recycled) folder and renamed in such a way that many files from different folders but with the same name can be placed there. Information on original names with original location of files is kept in registry.
   
   After deleting file from Recycled Bin there is no way to recover original name and location. But you should be able to restore it from \Recycler (or \Recycled) folder using R-Studio if you can identify it by size (it will be marked by red cross as deleted) unless it is overwritten permanently.