Registry Fix 3.0.0 - User Guide and FAQ

Frequently Asked Questions - Registry Fix

1. Do I get free software upgrades and new releases?
   Yes, most of our products support a period of free upgrades for registered users. During this time you will receive all upgrades and new versions of the products that are released. The length of time and number of free upgrades are shown on the associated product home page.
   
   
2. I've lost the registered installation file. What shall I do?
   We are happy to provide you with a replacement copy of the original file.
   
   
3. I've lost my license code. What could I do?
   We are happy to provide you with a copy of your license code. If you are still using the same e-mail address that was used to order the product you can visit the pages below to have a copy sent to you automatically.
   
   
4. When will I receive my license code information after purchasing?
   When purchasing by credit card, you will immediately receive your registration and license code information via email. If the product is purchased using one of our alternative billing methods, you will receive your registration and license code information as soon as the payment has been received and cleared.
   
   Please note some small delays may occur in verifying your credit card details under some circumstances.
   
   
5. What is the refund policy?
   We provide functional trial versions of all our software so our customers can fully evaluate and try the software before making a purchase.
   
   In addition we also offer a 30-day money back guarantee. For information on the return policy, please visit this page.
   
   If you have a support issue, please contact support for further assistance and we will be happy to help you.
   
   
6. Can I purchase over the phone or by fax?
   Yes, the billing call center is available during US and European business hours, and can accept phone and fax orders.
   
   Please note that online ordering is automated and therefore much faster than placing an order by fax, e-mail, or phone because you are not limited by business hours.
   
   
7. Can I purchase by using a check or money order?
   Yes, you can purchase with a check or money order in U.S. currency drawn on a U.S. bank. Please note your license will not be activated until your check or money order has cleared, we will notify you by e-mail when this occurs.