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My Bug Free PC 2.1 - User Guide and FAQ
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Frequently Asked Questions - My Bug Free PC
- Is it really free?
Our free version of My Bug Free PC will allow you to scan your computer for errors for few days . In order to fix errors found on your PC you will need to purchase an unlock code.
- I bought My Bug Free PC and can't seem to register my copy¡
Simply copy the registration code we gave you on your order and paste it into My Bug Free PC when prompted for it. The registration code are case sensitive just like password so enter correctly what we gave the format
- When I run the scan feature, my system locks up or the scan does not complete
There are 2 possible solutions to this problem
1. Make sure all programs potentially running in the background are turned off. By disabling unnecessary programs running in the background it will not only solve the lock up problem, but save memory and keep the unnecessary programs from robbing valuable resources from your system.
2. Rebooting your system and rerunning the scan will fix this problem most the time as well.
- Some errors were not fixed, what is wrong?
Some errors are classified as such and then designated as an error, but due to My Bug Free PC¡¯s smart algorithm it chooses to leave the error in place because multiple programs may be using a shared tool and correcting this would impact programs that you still use. It is better to leave the error with one program then have it affect four programs. You may also try rebooting your system as this has been known to fix this issue as well.
- When I try to register the software it says "invalid key" what am I doing wrong?
All key provided at the time of purchase have been tested and proven to work. The most common mistakes are using capitals and spaces (do not use caps or spaces). The Key is Case sensitive.
- My Bug Free PC fixed the errors it identified but I still have problems what should I do?
My Bug Free PC will fix most common PC Errors found and will fix all errors identified during the scan. You might have conflict with another program running in the background hanging your system up or causing other errors. If your getting errors for this reason you will need to check for other additional errors with our software where as you are bound to run into other issues down the road that could reap havoc on your system. I've listed some instructions to get rid of any conflicts with other programs running in the background below but I would still highly recommend running our software as well. Many technical support personnel recommend it and for very good reason, virtually, trouble FREE computing
- The answer to my question is not found here I need more help?
Our support staff prides itself in solving your PC problems. If our My Bug Free PC software does not resolve your issue, please contact us with a detailed description of your problem to support@MybugFreePc.com
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