Video Vault 3.0.0.018 - User Guide and FAQ

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Frequently Asked Questions - Video Vault

1. What is the difference between Video Vault and the DVDX Series?
   DVDXpress, Gold and Platinum enable you to create a backup of a DVD movie to one blank DVD disc or multiple discs depending on the product. For example, you can safely store your original and let the kids use the backup or take the backup copy for travel.
   Video Vault is for those wishing to transfer their DVD Collection or Video Tapes to the computer and view them on that computer, stream them to a video server, create a new DVD that is a compilation of many DVD's, or export those movies to be viewed on a device such as a PDA or Personal Video Player.
   
   
2. Are free updates available?
   Yes, free life-time product version updates are provided for all X Software products - the latest versions always available online. X Softwares' extensive R&D team works year round to improve performance and enhance features. Our global team of software engineers work on daily basis with media and drive manufacturers to ensure the industry's highest level of compatibility.
   
   
3. Are the DVDX products compatible with most DVD drives and media?
   Yes, X Software provides the industry's most advanced backup technology. We constantly update all of our products to ensure their compatibility with the latest dvd burner hardware and blank disc media technologies. In fact, we are the only company you will find that offers a 90-day unconditional guarantee. Not a "risk free" trial or other conditional guarantee. Only software products with a very high compatibility and burn success rate can make this claim - this is what make the DVDX backup series unique.
   
   
4. How long does it take to copy a DVD?
   No other company offers a faster backup solution. Most movies, even on older computers, can be copied in less than an hour.
   
   
5. What makes a great DVD backup solution?
   Core Technology, Feature Set, Hardware/Software Compatibility, Support and Guarantee.