Altdo DVD Ripper Diamond 1.1 - User Guide and FAQs

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Frequently Asked Questions - Altdo DVD Ripper Diamond

1. How to report bugs?
   Please email any bugs or suggestions to support@Altdo.com.
   
   
2. How to buy our pruduct?
   Please click here for detail.
   
   
3. What happens after I send in the order?
   Normally, you will receive your registration information within 12 hours after sending the online order form.If you do not receive your registration information within 12 hours, or you have lost the registration email, please contact us at support@Altdo.com. We will be glad to help you.
   
   
4. I have not received my registration information. Why?
   Do not panic! In many cases, there may be a processing delay. Sometimes, people have supplied the wrong email address. In rare cases, the registered users are unreachable due to mis-configured email clients or privacy control. Please feel free email to support@Altdo.com. We'll resend you register information soo
   
   
5. If I purchase your software, can I upgrade it for free in the future?
   Yes, we provide free upgrade. Please keep you eyes on our site to get upgrade info. Please download the update version by yourself, and you can register it using the same license code.
   
   
6. I lost my license code, can you send again?
   Sure. But you'd better provide your Order ID or some info in your order(such as the Email you used to order) so that we can find your info in our database.
   
   
7. Do I need to re-register after I re-install the software?
   No, you don't have to re-enter your registration info. Our software will memory you registration status.
   
   
8. How long will it take to get your supporting response?
   We promise to answer you within 2 days(not business day). But in most cases you'll get our response in a few hours or immediately.
   
   
9. What is DIVX?
   DivX is the name of a popular new video compression technology developed by DivX, Inc. The format was developed to enable users to play and create high-quality videos in a fast and convenient way, while still maintaining the best quality possible. The DivX codec is currently the most popular MPEG-4 based codec because of its quality, speed and efficiency as well as the wide range of DVD players that support DivX. If you compare DivX movies to DVDs they're able to offer the same image quality at one-tenth (1/10) the size, which makes them perfectly suited for movie downloads where the bandwidth available usually is limited. This means that you can easily fit a full movie on a single CD, while still maintaining the original image quality of the DVD. The video is usually combined with AC3 or MP3 audio to provide both high quality audio and video. All of these things have contributed to the popularity of the format among those that download movies and videos online.When you install the DivX codec it essentially works as an add-on to your system, which enables you to compress and decompress video in the DivX format. Once you've installed the DivX codec on your system you will be able to watch DivX videos using Windows Media Player or any other player that supports DivX. To download and install the codec, goto the http://www.divxmovies.com/codec/ or http://www divx.com section. Or search on Qweas Search Engine.
   
   
10. What is XVID?
    XviD is the name of a popular new video codec being developed as an open source project by volunteer programmers from all over the world. The format was created to offer a free alternative to other commercial video codecs, and despite being open source its quality and efficiency has made it one of the most popular video codecs online. While XviD still isn't as widely used as DivX, playback of XviD movies is usually supported in new DVD players nowadays. The XviD codec makes it possible to compress a full-length DVD-quality movie enough to fit on a single CD (might require 2 CDs depending on the length of the movie), while still maintaining the original image quality. Despite the fact that XviD movies offer higher quality video at smaller file sizes they take less time to encode than MPEG-2 due to the incredible compression technology. The video is usually combined with MP3 or AC3 audio to enable both high quality video and audio. These factors and the fact that the codec is distributed for free has contributed to the success of the format. When you install the XviD codec it basically provides your system with specific instructions how to compress and decompress video in the XviD format. Once you've installed the XviD codec on your system you will be able to play XviD videos using Windows Media Player or any other XviD-enabled player. To download and install the codec, goto the http://www.divxmovies.com section