Xilisoft DVD Audio Ripper 4.0 - User Guide and FAQ

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Why choose Xilisoft DVD Audio Ripper?

Frequently Asked Questions - Xilisoft DVD Audio Ripper

1. I heard hissing noise in the output file. Why?
   Please firstly make sure the sound in the DVD are normal. Then there are two ways may resolve the problem.
   1. Increase the volume in "Input Settings" window. If the ripping volume is too low and you raise it when playback, you may hear the noise.
   2. Try to select other audio channels if the DVD has. The order is LPCM 2ch, AC3 2ch, LPCM, AC3. LPCM 2ch is the best choice which can ensure a good sound quality.
   
   
2. Why is the "To" input box gray when encoding segment?
   The "To" input box of "Encode Segment" window wasn't allowed to edit when the software was designed. We're considering to let it editable because some users are confused by it.
   If you want a clip, please choose "Encode Segment" in File menu, then enter the beginning time and the duration of the song. For example, you want a clip from 00:20:20 to 00:35:00, you should enter From 00:20:20 and the Length is 00:14:40.
   
   
3. I want to get a completed file without being split, how can I do?
   You can choose "Custom Size" or "Custom Time" in "Volume Size" combo-box and set it to a large number such as 800MB or 120Min by clicking "Settings" button to avoid the output file being split.
   
   
4. The software says "Cannot allocate memory for the temporary buffer." What can I do?
   Please open the Settings menu - Input Settings window. There's an input box after "Save your DVD drive". Did you change the number? The default is 10MB. If you changed to a large number which exceeded your RAM, the error would appear.
   If you didn't change any settings, please increase your virtual memory to have a try. Right-click "My computer" and select "Properties". In "Advanced" panel, click "Settings" button of "Performance" area. At the bottom of "Advanced" panel, click "Change" button to change the virtual memory.
   
   
5. I tried ripping the audio to WAV and MP3 files. Neither worked. All files created were simply of white noise. Any suggestions?
   The white noise problem may be caused by 24 bit LPCM. At present, DVD Audio Ripper only can process 16 bit sound (16 bit sound is standard), so if the audio track is 24 bit, the output file will be white noise. You can choose AC3 in "Audio" combo-box.
   
   
6. Can I rip a DVD-Audio disc?
   At present, DVD Audio Ripper doesn't support audio-only tracks. That is, DVD Audio Ripper can't handle AOB files which are located in AUDIO_TS folder and have a different encrypt scheme. If you only see still picture or no picture when you playback a track with software DVD player, you will know that is audio-only track. A DVD-Audio disc may have video part which should be located in VIDEO_TS. In that case, you could be able to rip it.
   
   
7. Why a message "Too much sample" pops up when DVD Audio Ripper begins to load a DVD?
   That message shows the DVD contains audio-only tracks. Using the latest version, you can choose skip these tracks so that the error doesn't influence the following ripping.
   
   
8. My DVD drive cannot play DVD after installing DVD Audio Ripper? What's wrong?
   DVD Audio Ripper automatically installs the new version of ASPI driver (4.71.2) when installing. If your software DVD player doesn't support the new version of ASPI, it won't work. You don't have to uninstall DVD Audio Ripper, just need to reinstall your software DVD player or burning software to restore ASPI.