Detailed Description of iKode HelpDesk X PHP 3.2
iKode Helpdesk X is a free and easy to use help desk software and email management software that will help you to ensure unmatched customer support and assistance for your clients. With iKode Helpdesk x you can set up a web based support ticket system easily for your website to deliver excellent customer service.
iKode HelpDesk X PHP New features:
Added the new function-Autoresponder
Fixed some bugs
Optimized the operating experience
Enhanced the user friendly
Real time customer management
A useful tool for checking the installation environment
And more...
iKode HelpDesk X is the easiest customer email management software on the planet to give the customer the most impressive service experience via email, which can be seen as the fastest and most convenience customer care information carrier.
Automatic can be seen as the symbol of the information era. All the programs can be designed perfectly by the programmer to solve the problems automatically, just like give the computer the intelligence. When one client submitted a ticket to a specified department in the software back stage, and at that moment, the staff in the department was offline, the system would first check which staff was on-line and assigned the submitted ticket to that staff to solve the problem on time.
All our data transfering is basd on SSL protocol and the security can be assured. Not like other email management system, our HelpDesk will never delete the email data contained in your inbox when the system is retrieving the emails. The emails received in our system are the duplications, which is just the back up of your all data.
iKode HelpDesk X PHP is designed for: Win2000,Win7 x32,Win7 x64,WinServer,WinVista,WinVista x64,WinXP,
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