Detailed Description of Trouble Ticket Tracker 2.0

Trouble Ticket Tracker is an enterprise software system that tracks and manages support issues. A Web-based help desk solution for e-business support management

Trouble Ticket Tracker integrates with the eCRM practices, for an efficient helpdesk application. They can also create and manage the tickets, it provides such as auto responder and self help.

Trouble Ticket Tracker is intended for the administrators who are responsible for managing the customer support for the organization. Trouble Ticket enables to submit support tickets and enables the support team to track, route and manage issues. As a result, your customer support team will provide efficient, superior customer service, resulting in satisfied and loyal customers.

Features of Trouble Ticket Tracker

* Allows users add tickets
* Enables users to view tickets raised
* Facilitates editing tickets
* Shows current status of tickets
* Searches tickets by date, issue type, ticket id, and ticket status
* Provides admin section to create new users, add new issue status, new tickets, and new priorities
* Generates ticket reports

Uses of Trouble Ticket Tracker

* Allows fast documentation of issues
* Enables tracking tickets, routing requests, and managing issues
* Improves communication and collaboration
* Results in better customer support
* Improves turn-around-time for technical and customer support

TAGS OF TROUBLE TICKET TRACKER

bubble trouble , mobile2server troubleshooter , mediaform print tracker , radio trackers , budget tracker , trouble nobody , business schedule tracker , training tracker , ticket design