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...... shortcuts and canned answers and also allows to transfer the customer between different agents without losing chat history.
LIVECHAT Contact Center allows multiple conversations with customers, partners and employees at the same time. Also, more advanced users will appreciate the feature of tracking chat conversion in Google Analytics, calendar with Google Calendar and MS Outlook synchronization and departaments and rights management. Shared chat history and the fact, that every agent's activity is later reflected in the statistics system, make LIVECHAT Contact Center useful tool in online sales and support.
The application fills the gap between phone and email communication. Customers and web visitors receive free and instant access to the needed information, while the agents can provide support up to 5 times more effective than on the phone, capturing customers directly on the website and guiding them through the sales process. If needed, ......
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TAGS OF LIVECHAT CONTACT CENTER
contact management software ,
forex control center for 1 year ,
iphone contacts transfer ,
iphone contacts transfer to nokia ,
media center ,
windows media center ,
service center software ,
duplicate contact
Qweas is providing links to LIVECHAT Contact Center 5.7.0.43 as a courtesy,
and makes no representations regarding LIVECHAT Contact Center or any other applications or
any information related thereto.
Any questions, complaints or claims regarding this application LIVECHAT Contact Center 5.7.0.43
must be directed to the appropriate software vendor.
You may click the publisher link of LIVECHAT Contact Center on the top of this page to
get more details about the vendor.
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