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Overview

Public Folder HelpDesk Publisher Description

Collaborate on helpdesk tickets in Outlook. Create tickets from email or web, manually or automatically. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Access, SQL Server or SQL Azure database. Closed tickets can be searched and re-created in Outlook if needed. E-mail history. FAQ answers. Statistics tool, KBase. Subscription $150/month for all kalmstrom.com products.

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Public Folder HelpDesk 11.3

Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or web.

Version:	11.3	Date Added:	Jul 22, 2011
File Size:	23.14MB	Downloads:	49
License:	Shareware , $1800 to buy
System:	Windows 2000/7 x32/7 x64/Server/Vista/Vista x64/XP
Limitations:
Publisher:	kalmstrom.com Business Solutions , More products
Requirements:	Exchange Server 5.5 or later

Price: US$1800.00

File size: 23.14MB

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...... Mail conversations can be tracked.

Powerful, integrated Statistics tool facilitates business intelligence. Report generator based on MS Excel allows you to build and share custom reports with co-workerKnowledge base. Databases are open to allow building any kind of custom reports or additions to the tables. Open webform for receiving support questions online. The ticket form is in HTML and also easy to customize.

Suitable both for in-house and outsourced helpdesks. Can also be used for other types of issue-tracking and incident management. Free 30 day trial. Extensive documentation: video demonstrations and downloadable manual and slideshow online. Subscription $150/month for all kalmstrom.com products, unlimited number of users. Outlook 2003-2010, also Office 365.

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TAGS OF PUBLIC FOLDER HELPDESK

folder utility , desktop folder , change folder , import folder web , folder lock , folder privacy , share folders , protect folder

Qweas is providing links to Public Folder HelpDesk 11.3 as a courtesy, and makes no representations regarding Public Folder HelpDesk or any other applications or any information related thereto.

Any questions, complaints or claims regarding this application Public Folder HelpDesk 11.3 must be directed to the appropriate software vendor.

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