Detailed Description of 123 Live Help Chat Server Software 4.0
123 Live Help is a web-based live support software. It enables the e-business websites to offer online instant help to the visitors, and turn potential customers to buyers.
123 Live Help Chat Server Software is secure, fast, cost-effective and real-time one to one chat and implemented with Java server and Flash client. The newly launched video live support function offers your site a very human experience, the visitors can talk to the staff face to face.
123 Live Help Chat Server Software supports from one seat to unlimited seats of staff members, which makes it the right solution for business of any sizes. The features are: remote controller of 123livehelp via MSN , a remote controller and monitor of the live chat conversation, proactive chat invitations client choose staff, real-time Text Chat & Optional Video Chat for Staff support by java server.
123 Live Help also flash client loads fast and end users don't need to download any plug-ins to chat with staff. It include: Web-based Client, Visitors Waiting in Queue, Chat Transfer from one staff to another, Canned Answers, Auto-detect and display language and New API, multiple Chat Requests
Admin can generate chat code to define the availability of the staff members and the departments, whether to show the dormant client, choose the skin of the windows, etc.
Customizable client interface, and skin collection. It provides: Integrate External Database, auto-detect User Details, auto-detect extensive visitors information including IP address and country, backend Monitor, sound notification, department management, account management.
123 Live Help Chat Server Software is designed for: WinOther,Win98,Win2000,WinXP,WinServer,WinVista,WinVista x64,Unix,Linux,Other,Mac Other,Pocket PC,Mac OS X
123 Live Help Chat Server Software has the following requirements :
Sun J2SDK1.4.x
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