Live2support Live Chat for Mac In its continuing effort to provide companies with state-of-the-art solutions that help them to deliver a competitive user experience to their site visitors, prospects and existing customers, live chat software leader Live2Support has launched Windows Desktop Application 3.1, the Windows version of its live help application. The fully functional 15-day trial download of the application, available from the company's website, can be used to experience not just the program's intuitive and seamless user interface, but also its operator-friendly functionality.

More Highlights for Live2support Live Chat for Mac:

1. Live display of active keywords in the Visitors Monitoring Window for chat operators to assess the nature of the chat query at a glance.
2. New option for live chat operators to accept live chats automatically in order to expedite and streamline throughput and manage visitor traffic effectively.
3. Provision for live chat operators to customize and deliver their own canned responses to customers seeking live help and Push URLs that remain active only in the chat operator's account.
4. Clearly audible sound alerts for critical functions such as chat requests from customers and the arrival of chat transfers from another chat operator which operators can safely test in advance by using the TEST button.

Determining which web pages on your web site should be chat enabled is always a matter for careful consideration. Customer service experts have a rather interesting take on this subject. They believe that since site owners have no control over which page on your web site is used by site visitors to arrive on your web site, it is wise to enable chat on those web pages that may even remotely serve as a landing page. There is no way to precisely determine what search term or search phrase a searcher uses to locate a suitable web site. Searchers may arrive on a specific web page of your site without your least expecting them to do so.

Live2support Live Chat for Mac is designed for:
Mac OS X,

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