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Overview

Help Desk Ticket Support Software Publisher Description

This is very powerful ticket support system, it has knowledge base, faq and lots more. Admin can set tech people for the support and set the limitation for them, Please can post support request and get the notification from email. User can also upload files for the tech support and can post unlimited request and get unlimited support. Searching is also available. Site is design in advance ms sql programming taking in mind for the fast access and

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Help Desk Ticket Support Software v 2.0

This is very powerful ticket support system, it has source code and installation

Version:	v 2.0	Date Added:	Apr 15, 2007
File Size:	0	Downloads:	101
License:	Demo , $159 to buy
System:	Windows XP/2000/Server
Limitations:
Publisher:	Softwebs Nepal , More products
Requirements:

Price: US$159.00

File size: 0

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...... Admin can add unlimited category so that users can post request on that category and also tech people can read tech documents posted by admin so that they can give support faster.

All these features are included in site settings menu. You can control whether email should be sent or not, enable/disable attachments, define your custom attachment types etc.

Site Settings.
Email Settings.
Ticket Settings.
Attachment Settings.
Admin can view voting report for technician.
Admin can set send emails.

Technician Panel:
View news
Based on permission set by Admin technician has complete control over tickets.
Send/view private message to/from other technicians.
Based on permission set by Admin tech can add/edit/view user details, can validate New users and send emails.
Can set notifications for their privacy.
Can upload picture.
Can add/edit/view faq entries.

User Panel:
Users have complete control over their tickets.
Users can upload their picture
Can view news. ......

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TAGS OF HELP DESK TICKET SUPPORT SOFTWARE

plc software , mixser software , rmvb software , webdesign software , game software , itunes 8.0 software , hr software , rename software , good softwares

Qweas is providing links to Help Desk Ticket Support Software v 2.0 as a courtesy, and makes no representations regarding Help Desk Ticket Support Software or any other applications or any information related thereto.

Any questions, complaints or claims regarding this application Help Desk Ticket Support Software v 2.0 must be directed to the appropriate software vendor.

You may click the publisher link of Help Desk Ticket Support Software on the top of this page to get more details about the vendor.