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Overview

EasyDesk helpdesk Publisher Description

EasyDesk Helpdesk is a popular simple call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use.A fully working trial version can be downloaded from the Download page.Multiple suppoprt staff may share access to a common database hosted on a network resource or simply use the database on a local drive.EasyDesk is an extremely reasonably priced self, containing helpdesk call.

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EasyDesk helpdesk 1.9.6

A simple and easy to use shareware call logging program

Version:	1.9.6	Date Added:	Dec 19, 2009
File Size:	4.35MB	Downloads:	51
License:	Shareware , $49 to buy
System:	Windows 2000/XP/Server/Vista/Vista x64, Pocket PC
Limitations:
Publisher:	Ziggyred Software , More products
Requirements:	1024x768 resolution or better

Price: US$49.00

File size: 4.35MB

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A feature of EasyDesk helpdesk is its simplicity, everything is on one clear screen.

EasyDesk helpdesk has the ability to instantly see open calls, calls by analyst or by customer, record inventory against customers, free text searches against queries to see previous solutions...

Features of EasyDesk:

* Easy to use Call/Work/query logging system for small customer support desks and service or any other companies
* Log calls quickly and simply for new customers or build up an existing customer base.
* Configurable Call categories and statuses, call notes, assignments, custom fields.
* Filtering, call sheets and numerous reports + Report Wizard; instantly see your own calls.
* Store Inventory/Stock/Details against customers.
* Save attachments against calls, email customers etc...
* Call archiving and database backup
* Over 30 new features and improvements since last release

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Qweas is providing links to EasyDesk helpdesk 1.9.6 as a courtesy, and makes no representations regarding EasyDesk helpdesk or any other applications or any information related thereto.

Any questions, complaints or claims regarding this application EasyDesk helpdesk 1.9.6 must be directed to the appropriate software vendor.

You may click the publisher link of EasyDesk helpdesk on the top of this page to get more details about the vendor.