Home > Business > Other > rapidHELP

Overview

Buy

Screenshots

Full size screenshot

rapidHELP Publisher Description

This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Customer Tickets Multitasking support Integral Absence Manager Uniform GUI for Administrators and Users Internet Capability Automatic Timing Automatical display of new tickets Statistics HTML-Functionality Drag and Drop Security

Read more about rapidHELP ...

rapidHELP 2.1

rapidHELP - Your Trial Software for Call Centre, Helpdesk and Support

Version:	2.1	Date Added:	Jan 23, 2004
File Size:	45.00MB	Downloads:	113
License:	Shareware
System:	Windows 2000/XP
Limitations:
Publisher:	rapidHelp Software , More products
Requirements:	Pentium 200 or equivalent, MS Windows 2000/XP, MS Internet Explorer 5.5 SP1 or higher, 15 MB free ha

File size: 45.00MB

See rating details

Recommends

AppleMacSoft DRM Converter for Mac

SoundTaxi Pro+VideoRip

iSofter DVD to YouTube Converter

ABC Amber CHM Converter

Allok Video Splitter

Ultra RM Converter

Flow Pro

Bejeweled

SWF2FLA Flash Decompiler

PS to Tiff command line

Xilisoft ISO Burner

Mp3 to CD Burner Pro

Average User Ratings (1 votes):

Your Rating (click to rate it):

Submit Your Review

......

Customer Tickets
When you create a new ticket, the software automatically displays that customer's history, at the same time providing a knowledge base that contains all customer information concerning hotline contracts, support issues and the hardware and software used.

Multitasking support
The system is multitasking compliant in every respect.

Integral Absence Manager
The Absence Manager controls the availability of all Call Centre staff.

Uniform GUI for Administrators and Users
rapidHELP administrators use the same GUI as the users.

Internet Capability
The Internet connection option allows your customers to directly verify the status of any logged call. It is also possible to raise tickets and search the knowledge database via the web interface.

Automatic Timing
The duration of all support actions can be timed automatically.

Automatical display of new tickets
The system automatically informs every supporter about new tickets, and provides a list of unhandled issues. ......

rapidHELP Related Software

Business Card Designer 4.0
Create business card, business card design software.

Business Reports
Small Business Reports: Over 100 reports in Windows Help format.

Business Planner
Quickly and easily create business plans, defines short and long term objectives

BusinessCards MX
BusinessCards MX software for quick and easy designs of business card.

Business Card Designer Pro 3.0
Business Card Designer Pro designs your stunning business cards easily.

Business Plan eGuides
Business plan eGuides

Simple Business Accounting 3.0.1
Designed for business owners, not accountants

Business Card Creator for Word 4.0
Create professional business card with given templates and layouts.

Business Lawyer 2003 Deluxe
Protect your business with key legal documents!

TAGS OF RAPIDHELP

nokia 5800 office , pc booster review , vlc mediaplayer , copy itunes rented movies , mdb converter free download , play the monkey eyes , picture motion browser 3 , animation themes , dq tycoon , how to make your own calendar

Qweas is providing links to rapidHELP 2.1 as a courtesy, and makes no representations regarding rapidHELP or any other applications or any information related thereto.

Any questions, complaints or claims regarding this application rapidHELP 2.1 must be directed to the appropriate software vendor.

You may click the publisher link of rapidHELP on the top of this page to get more details about the vendor.