Spyware Doctor More Other Information

Where to get the version for Windows 98 users?

To get the version for Windows 98, the users could access Pctools.com.

How to start using Spyware Doctor

Open Spyware Doctor by clicking its icon on the Windows Start Menu or double clicking the icon on your desktop.

Before you can use the doctor, you maybe need to install malicious software removing database by Spyware Doctor. To download the database, click "Run Smart Update" and follow the wizard. It takes some minutes based on the status of your network connection.

In the main window, you could check the status, such as if the computer immunization is on or the intelliguard protection is on. Also, you can check the product version and database version in the window.

To start a scan, click "Scan Computer Now". And then you can check the scan results in the "Start Scan" window. If some problems are found, you can fix them by clicking "Fix Checked".

To use IntelliGuard, you should activate IntelliGuard firstly. In the IntelliGuard window, you could activate Browser Guard, Cookie Guard, File Guard, Immunizer Guard, KeyLogger Guard, Network Guard, Process Guard and Startup Guard seperately.

The Settings Window provides access to all Spyware Doctor settings categories, which includes General product functionality, Scheduled Tasks, History logs, Global Action List and Quarantine lists. Spyware Doctor's overall functionality and scanning behavior can be adjusted using the options available in each settings category.

The Smart Update function can be initiated at any time by clicking Help -> Smart Update at the top of the product interface. Please be aware that the main Spyware Doctor application may close temporarily while updates are downloading and being implemented. Spyware Doctor restarts immediately once this process is complete. Note: Full Smart Update capabilities are only available to registered users of Spyware Doctor.

How to get support?

You could access http://www.pctools.com/contact/support/ to get support for the software.

If I can't smart update, how should I do?

Follow the steps to identify the cause of Spyware Doctor Smart Update failure.
1. Internet Connection:
Make sure that you are connected to the Internet when attempting to perform a Smart Update.
2. Perform another Smart Update:
Completed successfully: This indicates that our servers were busy or that your internet connection speed was too slow to complete the download last time. There is nothing wrong with your computer or Spyware Doctor, if you can't Smart Update again in the future, simply re-attempt at a later time.
Still unable to complete downloads: This indicates that there may be configuration issues with your internet connection or Spyware Doctor, proceed to step 3.
3. Check the version number of Spyware Doctor by clicking on the 'Help' button then select 'About':
I am not using Spyware Doctor 6: You need to download and install Spyware Doctor 6.
I am using Spyware Doctor 6: Change Proxy settings within Spyware Doctor to match your network configuration.
-Go to 'Settings' in Spyware Doctor.
-Choose 'General'.
-Click 'Proxy Settings' on the right hand side.
-Check the option 'Use Direct Connection' or 'Use Proxy Server' and enter your network Proxy Server details.
-Click 'OK' to exit.
-Attempt another Smart Update.
4. I still can not complete a Smart Update:
Firewall / Proxy Server programs: You may need to temporarily disable your firewall or proxy server to perform Smart Update, as these programs can sometimes block the Smart Update connection.
Place the following filenames on your firewall or proxy server's 'Allowed Processes' list. This will permit you to run future Smart Update with your firewall or proxy server enabled. 'pctsGui.exe', 'pctsSvc.exe' and 'update.exe'

Other Anti-Virus programs: You may need to temporarily disable any other anti-virus program prior to performing Smart Update. These programs can sometime determine the download as a malicious acition. Please remember to re-enable your Virus Scanner when Smart Update has completed.

Behavior Guard.

Behavior Guard is a separate addon for Spyware Doctor. Powered by ThreatFire uses Behavior-based protection to actively defend your PC by examining and monitoring the actual behavior of files, background tasks, and processes in order to block and prevent any behavior consistent with that of a malware.
To install Behavior Guard,
1. Click here and select 'Run'.
2. Or alternatively, you can manage it from My Account. Simply navigate to your Spyware Doctor license in 'My Licenses', and select the Plugin you would like to activate under 'Supported Plugins'. Then 'Save', followed by a Smart Update in your Spyware Doctor.

NOTE:Behavior Guard will also detect Keyloggers in you system therefore Behavior Guard is installed Keylogger Guard will be removed.